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Mazatlán, Mexico

Mostly Cloudy, 85 F

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Spa Emerald Bay
Spa Tips
  • Minors may have treatments. However, they must be accompanied by a parent or have a signed waiver.
  • Please arrive 20 minutes prior to your treatment appointment. This will allow enough time to prepare for your service.
  • Showering is required prior to any body treatment or massage.
  • We request the courtesy of a twenty-four hour notice in the event a service appointment needs to be cancelled. A 50% no-show fee will apply if cancellation notice is not given.
  • Appointments booked same day of service will have a two-hour advance cancellation policy; otherwise a 50% fee will apply. A credit card is required to hold all appointments if you are not staying in any of the Pueblo Bonito Resorts.
  • We provide a locker with a robe and slippers for all Spa treatments. On leaving the spa, please lock these items in your locker and return the key to the Spa receptionist. We regret, however, that we cannot be responsible for loss or damage of personal items.
  • For body treatments we also provide a disposable bikini, or you can bring your own two-piece bathing suit.
  • For your comfort, please do not eat immediately before a treatment. It is best to schedule meals at least one hour prior to your appointment.
  • Good communication assures the best results. If you have allergies, injuries or require special attention on a specific part of your body, please notify both the receptionist and your therapist.
  • Be sure to let your therapist know if you experience any discomfort or anxiety during your treatment. Your total satisfaction is our ultimate goal.
  • Deep breathing promotes relaxation and will enhance the therapeutic qualities and pleasure of your massage.
  • If certain areas of your body are tense or tender, please inform your masseuse so she can help relax and ease problem areas.
  • If anything should occur during your treatment that you don´t feel comfortable with, simply ask the therapist to stop. If necessary, you may end the session at any time.
  • Allow yourself to ease out of your treatment by not standing up too quickly. Some clients experience slight dizziness after a treatment.
  • Be sure to drink plenty of water for a couple of hours after your treatment in order to aid the therapeutic process.
  • Please be aware that recovery from tension or muscle injury may require more than one session.



Spa at the Emerald Bay

Prices are in USD. 15% tax service charge will be added to all treatments.